JOB SUMMARY: The incumbent is required to create, maintain, and update engaging, user-friendly, and accessible websites for key stakeholders of the Ministry/Department, particularly members of the public. It also includes ensuring that the Ministry/Departments web presence aligns with government standards and effectively communicates the Ministry’s initiatives and services to the public.

REPORTS TO: Manager, Communications/Designated Officer

SUPERVISION GIVEN TO: Senior Communications Officer (direct)
Communications Officer and other support staff (indirect)

DUTIES AND RESPONSIBILITIES:

• Designsanddevelopsintuitive,visuallyappealing,andaccessiblewebsitesforvariousgovernmentministries.
• Creates UX/UI designs that facilitate easy access to information and services for all citizens, including those
  with disabilities.
• Works with content creators to ensure that web content is current, relevant, and aligned with government
  communication standards.
• Develops features that enhance citizen engagement, such as feedback forms, surveys, and interactive
  elements.
• Ensures all designs comply with government standards for digital communication, including accessibility
  guidelines and branding requirements.
• Collaborates with Information Technology and other departments to integrate necessary functionalities and content.
• Conducts regular testing for usability, accessibility, and responsiveness across various devices and browsers.
• Monitors, analyses, and reports on web traffic and user engagement metrics and uses this data to inform
  design improvements.
• Provides technical support and guidance to staff in managing and updating website content.
• Performs any other related duties

KNOWLEDGE

• Knowledge of user-centred design, responsive design, and accessibility standards.
• Understanding of government communication strategies

ABILITIES:

• Proficiency in web design tools and software (e.g., Adobe Creative Suite, Sketch, HTML, CSS, JavaScript).
• Excellent communication skills, with the ability to translate complex technical information into clear, citizen-friendly language.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

MINIMUM EXPERIENCE AND TRAINING

• Minimum of three to five years’ experience in web design, with a strong portfolio showcasing your work.
• Training as evidenced by recognised University degree in web design, Graphic Design, Computer Science, or a
  related field
• Any suitable combination of experience and training